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Received an Undergrounding Notice? Five Mistakes San Diego Homeowners Can Avoid

Published by Point Loma Electric, Plumbing, Heating & Air

You open a letter announcing that your neighborhood’s overhead utility lines are moving underground. It may sound like a straightforward improvement, until you start questioning what it means for your property.

Will crews need access to your yard? Does your electrical panel need work? Who pays for what? And do you need to call an electrician now?

Start with the notice in your mailbox. An undergrounding project does not automatically mean you need a new electrical panel. San Diego Gas & Electric (SDG&E) explains that construction plans vary by property and that a new service panel may be required in some cases. The next step is finding out what applies to your address.

Here are five planning mistakes to avoid and a simple checklist to help you get started.

1. Assuming Your Neighbor’s Instructions Apply to Your Home

It’s natural to compare notes with neighbors, especially when everyone is receiving letters about the same project. Those conversations can be helpful, but they cannot tell you exactly what your property needs.

Your meter location, existing equipment, access, and underground route may differ from the house next door. Even if both homes were built in the same year, the electrical systems may have changed over time.

What to do instead: Ask the project representative for the requirements specific to your address. Keep any drawings, correction notices, and written instructions together.

2. Scheduling a Panel Replacement Before Understanding the Requirement

“Underground conversion” and “electrical panel upgrade” are not interchangeable terms.

One changes how electricity reaches the property. The other involves changes to the equipment that distributes power through your home. They may happen together, but that does not make a panel replacement necessary for every conversion.

Before approving panel work, ask:

  • Is this required for the underground connection?
  • Is it correcting an existing equipment problem?
  • Is it an optional upgrade for additional capacity?
  • What written requirement or evaluation supports the recommendation?

Also confirm the approved equipment location before installation. SDG&E’s service standards require written project-planner confirmation of the service-delivery point for new connections and certain changes to existing service equipment.

3. Assuming Everything Is Covered—or Everything Is Your Responsibility

A neighborhood construction project can make it difficult to tell where the utility’s work ends and the homeowner’s responsibility begins.

Avoid assuming that you must hire someone for every task on your property. Equally, don’t assume the project includes every correction or improvement you might need.

For example, the City of San Diego’s undergrounding FAQ states that corrections needed because an electric meter panel does not meet minimum code requirements are the property owner’s responsibility. SDG&E’s separate Strategic Undergrounding Program states that customer-requested upgrades outside the project scope are the customer’s responsibility.

What to do instead: Ask for a written explanation of included work and homeowner responsibilities before accepting a contractor’s proposal.

If a proposal includes trenching, equipment replacement, permits, or surface repairs, make sure you understand why each item is included and who is responsible for it.

4. Setting the Paperwork Aside Until Construction Starts

A project that seems months away can be easy to put off. But your notice may include access requests, forms, or deadlines that need attention sooner.

SDG&E explains that signing its Permission to Enter form allows it to connect and convert a property’s service to the underground system. Read the form you receive and contact the project representative if you have questions about access or the proposed work.

What to do instead: Create one folder—paper or digital—for everything related to the project. Record the project number, contact person, and next deadline where you can find them easily.

If you receive a correction notice, clarify what it requires promptly. Don’t assume it means a full panel replacement, and don’t wait until crews arrive to ask.

5. Forgetting to Ask About Access, Restoration, and Scheduling

Homeowners often focus on the electrical equipment and overlook the practical details of construction.

Before work begins, ask:

  • Where will crews need access?
  • Will the work affect the driveway, gates, or walkways?
  • Who will explain any planned power interruption?
  • What landscaping or hardscape may be disturbed?
  • Who restores affected surfaces, and what restoration is included?
  • If separate electrical work is needed, how must it fit into the project schedule?

These questions help you plan for pets, parking, household routines, and any work you are arranging separately.

Do not dig a route, move electrical equipment, or remove panel covers to prepare for the project. Follow the project team’s instructions and leave electrical work and excavation to qualified professionals.

Your Undergrounding Notice Checklist

You do not need to solve the entire project on the day the letter arrives. Start with these steps:

  • Identify the project. Note the program name, project number, and contact information.
  • Read for deadlines. Flag forms, access requests, and required responses.
  • Gather your documents. Save notices, drawings, and correspondence in one place.
  • Confirm your property’s requirements. Ask whether any corrections or equipment changes have been identified.
  • Clarify responsibility. Find out what the project includes and what you must arrange separately.
  • Request a written scope before approving work. Make sure it identifies the reason for the work, exclusions, and permit responsibilities.
  • Keep completion records. Save applicable inspection approvals, invoices, and equipment documents.

For a fuller explanation of the meter, panel, underground route, and responsibilities, read our Underground Electrical Service Conversion and Panel Upgrade Planning guide.

Have a Panel Question or Correction Notice?

Point Loma Electric, Plumbing, Heating & Air offers residential electrical panel repairs, upgrades, and electrical evaluations in San Diego.

When you contact us, mention your undergrounding project and any correction notice you received. Have those documents available so we can discuss your needs and confirm which parts of the requested electrical work our team can provide.

Frequently Asked Questions

Should I Call an Electrician as Soon as I Receive the Notice?

Start by reading the notice and contacting the project representative about any unclear requirements. If it identifies homeowner electrical corrections—or you have separate concerns about your equipment—contact a qualified electrician and provide the project documents.

Does Undergrounding Automatically Increase My Home’s Electrical Capacity?

No. Moving the incoming lines underground is not the same as approving a larger electrical service. If you want additional capacity, raise that separately with the utility and your electrician.

Where Can I Check My Neighborhood’s Project Status?

For projects within the City program, start with the City of San Diego’s Utilities Undergrounding Program and the contact information on your notice. Make sure any update applies to your specific project.

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April 2025

Point Loma Electric and Plumbing did electrical work in our house once and we liked the service the first time so we called them again. The technicians have been nothing but friendly and professional both times. They walked us through every step of the process. They showed up on time and completed the work in a timely manner. If we had any concerns they made sure the address them, if anything was needed, they handled it. We will definitely use Point Loma Electric and Plumbing again. Johnny who oversaw the work is the best!! Thank you

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February 2025

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